Sunny Movers Privacy Policy
1. Introduction
At Sunny Movers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Telecommunications Consumer Protections (TCR) code and other applicable privacy laws.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and other details you provide when requesting a moving quote or booking our services.
Usage Data: Information about how you interact with our services, including IP addresses, browser type, access times, and pages visited.
Communication Data: SMS and MMS interactions with our company, including the content of messages, delivery statuses, and responses regarding your moving services and quotes.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our moving services.
To send SMS and MMS communications related to your moving requests, including quotes, scheduling, confirmations, and updates.
To respond to inquiries and provide support.
To improve our services and enhance your experience.
4. Consent to SMS/MMS Communications
By providing your mobile phone number and requesting a quote or service from Sunny Movers, you consent to receive SMS and MMS communications related to your move. These messages may include:
Quotes for requested moving services.
Updates on the status of your move.
Notifications regarding scheduling, confirmations, or follow-up services.
You may withdraw your consent or opt-out of receiving SMS/MMS communications at any time by replying “STOP” to any of our messages or contacting us directly. Standard messaging rates may apply.
5. Sharing Your Information
We do not sell, trade, or share your personal information with third parties for marketing purposes. Phone numbers collected for SMS/MMS communications are used solely for service-related messaging and will not be shared with unauthorized third parties.
6. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee its absolute security.
7. Your Rights
You have the right to:
Access and request a copy of your personal information.
Request the correction or deletion of your personal information.
Object to the processing of your personal information.
Withdraw your consent to our processing of your personal information at any time, including opting out of SMS/MMS communications.
8. Cookies and Tracking Technologies
We use cookies and similar technologies on our website to collect information about your interactions and enhance your experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the "Last Updated" date will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, your personal information, or how to manage your SMS/MMS communications preferences, please contact us at:
Sunny Movers
info@sunny-mover.com
(305) 697-8717